The Science of Conversations
May 10, 2024Welcome back!
May 13th is right around the corner and you will need to sign up to this FREE webinar in order to take stock of everything we are going to get into.
Conversation mastery isn't just about witty banter; it's about understanding the science behind human connection. Mirror neurons, for example, fire when we observe someone's actions, including their speech patterns. This can create a sense of rapport if you subtly mirror the other person's pace and tone. Oxytocin, the "bonding hormone," is released during positive conversations, fostering trust and cooperation.
Business owners who master these dynamics unlock a treasure trove of benefits. By actively listening and asking open-ended questions, they tap into employees' ideas and concerns. This not only improves morale but also surfaces hidden talent and fosters innovation. Furthermore, clients who feel heard and understood are more likely to become loyal customers. Mastering the art of conversation allows business owners to build strong relationships, both internally and externally, propelling their venture towards long-term success.
The question then becomes, could you do more in order to help more? I (I freely admit I may be slightly biased here) for one could always stand to learn a little more about myself and what I do in order to make sure that I am doing it to the best of my ability for those that I work with and for.
This is the link you can use to stay in the loop for when this goes live. You will need to sign up to be able to receive the email details with your webinar slot. This then repeats and repeats so if you can't make the slot on one day, make sure you save the link so you can make the next one.
Looking forward to seeing you all there so we can get some work done!
Ben